Common VSS backup errors and common fixes for them
Useful for VSS issues:
Suggestion 1: Install VSS rollup update
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940349 Availability of a Volume Shadow Copy Service (VSS) update rollup
package for Windows Server 2003 to resolve some VSS snapshot issues
http://support.microsoft.com/default.aspx?scid=kb;EN-US;940349
Suggestion 2: Configure MinDiffAreaFileSize registry key
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This problem may occur when the shadow copy storage area is used up. Please
ensure that you have installed the latest SBS updates; in addition, please
perform the following steps to configure higher MinDiffAreaFileSize
registry value.
a. Click Start -> Run, type "regedit" in the text box, and press Enter.
b. Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VolSnap
c. On the Edit menu, pointed to New, and then clicked DWORD value.
d. Typed MinDiffAreaFileSize , and then pressed ENTER.
e. On the Edit menu, clicked Modify.
f. Changed the size to 3000 (decimal), and then click OK.
g. Reboot the server to test this issue again.
For more information, please refer to the following Microsoft Knowledge
Base article:
826936 Time-out errors occur in Volume Shadow Copy service writers, and
shadow copies are lost during backup and during times when there are high
levels of input/output
http://support.microsoft.com/default.aspx?scid=kb;EN-US;826936
Suggestion 3: Reset VSS configuration
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If this problem continues, please perform the following steps to reset VSS
configuration:
1. Go into control panel and reset the com configuration.
a. In control panel click "add remove programs".
b. Click "Add remove windows components".
c. Click the "Next" button (windows will re-initialize the COM
configuration).
2. Look in "Component Services" MMC and make sure that the MS Shadow Copy
Provider does not show up as a COM+ application. The software provider
should NOT show up in Component Services on Windows 2003 and above. If it
is, you will have trouble initializing the VSS coordinator and provider
instances.
a. In the Component Services MMC, navigate to "Component Services\My
Computer\COM+ Applications\"
b. View the properties of the "MS Software Shadow Copy Provider" if it
exists. In the "advanced" tab, uncheck the "Disable deletion" checkbox and
then delete the "MS Software Shadow Copy Provider" from COM+ Applications.
3. Run FIXVSS03.BAT to reset VSS configuration.
rem FILENAME: FIXVSS03.BAT
rem
net stop "System Event Notification"
net stop "COM+ Event System"
net stop "Microsoft Software Shadow Copy Provider "
net stop "Volume Shadow Copy"
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
Cd /d %systemroot%\syswow64
regsvr32 /s ole32.dll
regsvr32 /s vss_ps.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml4.dll
net start "COM+ Event System"
4. Disable VSS tracing if it is enabled.
887013 How to enable the Volume Shadow Copy service's debug tracing
features in Microsoft Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;887013
5. Reboot the system to bring all writers into a stable state.
How to enable the Volume Shadow Copy service's debug tracing features in
Microsoft Windows Server 2003