ACCESS LEVEL: PUBLIC // KNOWLEDGE BASE
A technical field log covering cybersecurity, infrastructure, automation, APIs, and the useful things discovered along the way.
TRANSMISSION LOG
I have been fighting with trying to get a list of my Citrix servers from the command line into a text document for later parsing in a number of other scripts- I quickly found this article - http://www.brianmadden.com/...
OPEN ENTRYTrying to troubleshot a group policy replication issue but not sure where to start? Seeing weird behaviour on some clients, but unable to pin point which server is causing the problem? Just need to verify which DC you...
OPEN ENTRYThis post breaks away from the direct Helpdesk comments I’ve posted previously to highlight an example of some excellent and unexpected good service I’d like to highlight. Most of my support life is built around deskt...
OPEN ENTRYSome of you may already have found the rather useful search page here: https://ww4.autotask.net/Home/Global_Notes_Search/search.asp which allows you to do full body searches inside of ticket time entries and the like ...
OPEN ENTRYHere’s another Episode of the “Golden Rules of Good Support”- putting down in writing what makes for good technical support!
OPEN ENTRYAfter some miserable support recently from a company I’ve been working with (after a significant financial investment too and naming no names!) I’ve decided to do a series of posts on the “Golden Rules of Good Support...
OPEN ENTRYTo hide applications from the other farm within the online plug-in I have used this article http://support.citrix.com/article/CTX123969 - basically add a #(hash) character in the Application description field - this w...
OPEN ENTRYIf you get caught out by the (vague) error of “Windows Updates fail to install - Error code: 1625”, after much searching I found this solution worked in most scenarios:
OPEN ENTRYWindows 7 failing to boot after SP1 install - fatal error code c0000034 INSTRUCTIONS:
OPEN ENTRYIt would appear as if the new root CA from Geotrust isn’t natively trusted on Android devices - which means you can get cert errors even if your client facing cert seems 100% ok (this also appears to effect Windows Mo...
OPEN ENTRY