It’s been an exciting few months in the world of Microsoft - a new Server OS, a new Lync server, a new Exchange server, a new client OS (with multiple variants), a new Sharepoint etc. - it’s getting hard for even the ...
I recently had a problem updating a certificate for Citrix XenApp Essentials where by the web interface had been updated, and broken, and Secure Gateway used to try and stick the whole thing together- unfortunately w...
My testing with RDP and Windows Server 2012 just got a whole lot easier thanks to this rather useful tip- getting the Windows 8 RDP (with the useful “charms drop down” on to Windows 7 - getting the New Windows 8 Remot...
You also hope to never have to search for a “recovery guide”- but an accidental reset (when all appeared lost as a hard-drive and failed and my QNAP failed to start) got me “back up” but without my data- so imagine my...
After doing an upgrade (from ESX4 to ESX 5) the first thing you ought to be thinking of is updating VMware tools- sure ICA/RDP should “handle” the desktop OK - but up-to-date VMware tools is beyond good practice/commo...
I’m often stuck wanting to see what’s going on with a user’s Blackberry device- fortunately, the remote support solution I’ve using recently, Bomgar, fully supports Blackberry devices- but I found the user guide a bit...
There’s plenty of times where I find myself thinking that there must be an easy way of doing a dull and repetive task- for example, creating a bunch of files based on a CSV file - so the line below will simply take a ...
I’m not sure if this is of any use to anyone out there who uses Autotask, but I put a quick video tutorial on how to add a custom search engine to Google Chrome to search for ticket text straight from the address bar ...