My (first!) ever post on the Tripwire State of Security blog is now live: https://www.tripwire.com/state-of-security/itil-problem-management-and-tripwire-enterprise. It's been great contributing to a "bigger" blog (rather than just posting random ramblings!) and I look forward to getting more out soon (when time permits!)!

All too often IT teams are caught out by the recurring minor incidents that actually reflect a bigger, underlying fault. Fortunately, the toolsets for IT problem management are getting better all the time, and, perhaps more importantly, the important data they often gather is no longer hidden in individual log files.